Effective date: November 12, 2026
These Terms of Service ("Terms") apply to your use of apexctacanada.com and to the services, programs and text messages provided by APEX Canine Training Academy ("APEX", "we", "us", "our"). By using our website, booking or buying our services, or signing up for our text messages, you agree to these Terms.
1. Our services
APEX provides dog training and related services, including evaluations, private sessions, virtual training, board and train programs, courses and seminars. Details, pricing and availability are shown on our website or provided to you directly and may change without notice. Specific programs may be subject to a separate service agreement, which governs if it conflicts with these Terms.
2. Bookings, payments and cancellations
You agree to provide accurate information when you book or buy, and to pay the prices and applicable taxes shown at the time of purchase. Rescheduling, cancellation and refund terms are provided at the time of booking or in your service agreement.
3. Training results
Every dog is different. Training outcomes depend on many factors, including the dog's history and temperament and the owner's consistency in following the training plan. We do not guarantee specific results.
4. SMS / text messaging terms
Program name: APEX Canine Training Academy Text Alerts.
Program description: When you opt in, for example by providing your mobile number and agreeing to receive texts through a form on our website, when booking, in person or by texting us, APEX will send you text messages related to our services. These may include replies to your inquiries, evaluation and appointment confirmations and reminders, scheduling and training updates about your dog, and, where you have agreed to them, occasional offers and news.
Message frequency: Message frequency varies based on your bookings and your interaction with us.
Cost: Message and data rates may apply, depending on your mobile plan. APEX does not charge for the messages.
Opt out: You can cancel text messages at any time by replying STOP to any message. You will receive one final message confirming that you have been unsubscribed, and you will receive no further texts unless you opt in again.
Help: Reply HELP to any message for help, or contact us at Apexctacanada@gmail.com or (647) 785-5650.
Consent: Consent to receive text messages is not a condition of purchasing any goods or services.
Carriers: Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and network and is not guaranteed.
Eligibility: You must be at least 18 years old and be the account holder, or have the account holder's permission, for the mobile number you provide. Please tell us if your number changes.
Privacy: We do not sell or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes. See our Privacy Policy for details.
5. Use of our website
You agree not to misuse the website, including by interfering with its operation, attempting to gain unauthorized access, or using it for any unlawful purpose.
6. Intellectual property
All content on this website, including text, images, videos, logos and course materials, belongs to APEX or its licensors and may not be copied, distributed or used commercially without our written permission.
7. Disclaimer and limitation of liability
Our website and its content are provided "as is" without warranties of any kind, to the extent permitted by law. To the extent permitted by law, APEX is not liable for indirect, incidental or consequential damages arising from your use of the website or our text messaging program, and our total liability for any claim relating to a service is limited to the amount you paid us for that service.
8. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
9. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continuing to use our website or services after changes are posted means you accept the updated Terms.
10. Contact us
APEX Canine Training Academy
5345 Bullrush Dr, Mississauga, ON L5V 1Z2 · (647) 785-5650
23 Kenyon Street, Unit 2, Brantford, ON N3S 7R7 · (647) 272-6209
Email: Apexctacanada@gmail.com